Enrichment: Journal of Multidisciplinary Research and Development

Preliminary Study on ESG Awareness Among Companies in the TIC Sector

2026-08-28T06:30:18+00:00

The increasing adoption of Environmental, Social, and Governance (ESG) principles has become a strategic priority for companies seeking to improve sustainability performance, competitiveness, and stakeholder trust. In the Testing, Inspection, and Certification (TIC) sector, ESG implementation is particularly important because clients increasingly demand sustainability-oriented services and compliance with international standards. This study aimed to assess the level of ESG awareness and organizational readiness of PT Sucofindo (Persero), a leading TIC company in Indonesia, and to formulate strategic recommendations for ESG implementation. A qualitative case study approach was employed, using primary data collected through in-depth interviews and focus group discussions, supported by secondary data from annual reports, sustainability reports, company documents, regulations, and relevant literature. The analysis incorporated several strategic management frameworks, including RBV–VRIO, PESTEL, McKinsey 7S, Stakeholder Analysis, SWOT, IFE, EFE, IE Matrix, SPACE Matrix, and BCG Matrix. The findings indicated that PT Sucofindo possessed strong internal resources, market leadership, and management commitment to support ESG implementation. However, significant gaps remained in ESG governance, human resource competencies, organizational culture, integrated management systems, and monitoring mechanisms. Strategic analyses consistently positioned the company in a growth-oriented and aggressive strategic position, indicating substantial opportunities to strengthen ESG capabilities while expanding sustainability-based services. The study proposed a four-stage ESG implementation roadmap consisting of Foundation and Awareness, Integration, Institutionalization, and Optimization. The proposed roadmap is expected to strengthen long-term competitiveness, enhance corporate sustainability performance, and support the achievement of the Sustainable Development Goals (SDGs), particularly SDGs 8, 9, and 16.

The Construction of Social Reality Among The Thrift Shop Vendors at Senen Market

2026-08-27T06:22:47+00:00

The enforcement of Minister of Trade Regulation No. 47 of 2025, which prohibits the importation of used clothing, has disrupted the informal economy of thrift shop vendors at Senen Market, Jakarta. The policy, implemented through confiscation measures by Customs and Excise officers, has generated cognitive dissonance among vendors because of the negative labeling attached to their business activities. This study aimed to analyze how thrift shop vendors negotiated their identities and reconstructed social reality to maintain operational legitimacy amid structural pressures. Using a constructivist paradigm and a qualitative case study approach, the study focused on Block III of Pasar Senen. Primary data were collected through in-depth observations and interviews with key informants, including association representatives and affected vendors, while secondary data were obtained from regulatory documents, statistical reports, and media archives. Data were analyzed using Peter L. Berger and Thomas Luckmann’s theory of the social construction of reality and Leslie Baxter and Barbara Montgomery’s Relational Dialectics Theory. The findings revealed that vendors actively rejected the stigma of illegality by morally framing their businesses as a source of “halal livelihood” and engaging in discursive resistance to government narratives. In response to legal restrictions that contributed to supply shortages and digital platform blockages, vendors adapted through fragmented, low-visibility marketing strategies conducted in private or semi-private spaces. The study concluded that structural pressures fostered resilient social realities and adaptive hybrid identities among vendors, contributing to a proposed theoretical model of adaptive reality reconstruction and offering practical insights for more inclusive regulatory approaches that take into account the sociocultural realities of informal trading communities.

The Influence of Human-Centered Sustainability Practices, Purpose-Driven Job Meaningfulness, and Mental Workload and Cognitive Fatiuge on Field Work Engagement: The Mediating Role of Ethical Organizational Commitment in Marketing and Collection Teams at FiF Group, A Member of Astra

2026-08-29T06:23:15+00:00

This research aimed to examine the influence of Human-Centered Sustainability Practices (HCSP), Purpose-Driven Job Meaningfulness (PDJM), and Mental Workload and Cognitive Fatigue (MWCF) on Field Work Engagement (FWE), with Ethical Organizational Commitment (EOC) serving as a mediating variable among marketing and collection employees at FIFGROUP, a member of Astra International. A quantitative approach was employed using a purposive sampling technique involving 130 field employees from the Pringsewu Branch. Data were collected through structured questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.1. The findings revealed that HCSP had a positive and significant effect on both FWE and EOC, indicating that employee-centered sustainability practices strengthened ethical commitment and enhanced work engagement. PDJM significantly influenced EOC but did not directly affect FWE, suggesting that meaningful work contributed to engagement indirectly through ethical commitment. Conversely, MWCF had a negative and significant effect on FWE but did not significantly influence EOC, implying that excessive mental workload directly reduced employee engagement without affecting ethical commitment. Furthermore, EOC had a positive and significant effect on FWE and partially mediated the relationships between HCSP and FWE as well as PDJM and FWE. However, EOC did not mediate the relationship between MWCF and FWE. These findings highlight the importance of fostering employee-centered sustainability practices and strengthening ethical organizational commitment to improve work engagement while emphasizing the need to effectively manage employees’ mental workload and cognitive fatigue. This study integrates sustainability, meaningful work, ethical commitment, and psychological workload into a unified framework for understanding field employee engagement in the financial services sector.

Communication Experiences with Individuals with Autism Spectrum Disorder in Social Settings: An Autoethnographic Study

2026-08-28T06:30:41+00:00

This research explores communication experiences with individuals with Autism Spectrum Disorder (ASD) through an autoethnographic approach in family and school settings. The study aims to understand how communication and social interactions with individuals with ASD are experienced, interpreted, and understood within everyday contexts. Using an interpretive paradigm and a qualitative autoethnographic method, data were collected through memory work, self-observation, reflexive journaling, field notes, and supporting information from family and school environments. Data were analyzed inductively using the Miles and Huberman model, which consists of data reduction, data display, and conclusion drawing. The findings indicate that communication with individuals with ASD cannot be understood solely through verbal messages but also requires attention to nonverbal expressions, behaviors, contextual factors, response patterns, and reciprocal interactions. Experiences with Julio in the family environment demonstrate that communication understanding develops through repeated interactions and continuous adaptation. Observations in the school environment further reveal that simple verbal and nonverbal responses may represent social attention and reciprocal engagement. Viewed through Social Presence Theory, the findings highlight the importance of direct presence, immediate responses, and contextual interpretation in understanding communication with individuals with ASD. This study emphasizes the need to promote greater awareness, empathy, and inclusive communication practices.