Enrichment: Journal of Multidisciplinary Research and Development

Human Resource Development Strategy and Institutional Capacity for Enterprise Development in Timor-Leste: A Case Study of IADE

2026-06-29T02:55:52+00:00

Human resource development (HRD) has become a central issue in enterprise development, particularly in developing and post-conflict economies, where business growth is often constrained by limited managerial capacity, weak entrepreneurial skills, and insufficient institutional support. This study examined how HRD strategy and institutional capacity support enterprise development in Timor-Leste through a case study of the *Instituto de Apoio ao Desenvolvimento Empresarial* (IADE). Using a qualitative single-case study design, data were collected through semi-structured interviews, observation, and document analysis. The findings showed that IADE’s HRD strategy functioned as both an internal capacity-building mechanism and an external enterprise support instrument. IADE supported entrepreneurs through training, mentoring, consultancy, business assistance, incubation services, business registration support, and promotional activities. However, the effectiveness of these programs was constrained by limited staff development, insufficient budget allocation, a shortage of qualified trainers, and weak post-training monitoring systems. The study also found that enterprise development outcomes depended not only on the availability of training programs but also on staff competence, trainer availability, continuity of mentoring, and entrepreneurs’ managerial commitment. This study contributes to the HRD and enterprise development literature by highlighting the role of public institutional capacity in supporting enterprise development in resource-constrained, post-conflict economies.

Optimization of The Pump Room Layout Using Ergonomic Analysis and Maintenance Accessibility in The XYZ Project

2026-06-29T02:56:31+00:00

The pump room is one of the utility areas that plays an important role in supporting building operations. A pump room layout that does not consider ergonomic aspects and maintenance accessibility may limit operator movement, create difficulties in accessing equipment, and increase the risk of musculoskeletal disorders. This study aims to optimize the pump room layout in the XYZ Project through an ergonomic approach and maintenance accessibility assessment to improve safety, comfort, and work efficiency. The research methods include field observations, room and equipment dimension measurements, anthropometric analysis, maintenance accessibility evaluation, and work posture assessment using the Rapid Entire Body Assessment (REBA) method. The results show that the existing layout still has limited operator movement space, excessively close distances between equipment, and suboptimal maintenance access. The REBA assessment results indicate an ergonomic risk score of 11 for water tank inspection and pump strainer cleaning activities, a score of 10 for checking piping system leaks, a score of 9 for valve operation, and a score of 6 for checking the control panel. Based on the analysis results, a layout redesign was carried out by considering anthropometric data and maintenance space requirements. The redesign improved accessibility, facilitated maintenance activities, and enhanced operator working conditions. The results of the study indicate that ergonomics-based pump room layout optimization can reduce the risk level of musculoskeletal disorders, as shown by the REBA analysis, increase maintenance accessibility, and support the overall operational efficiency of the pump room.

Risk Management in The Conduct of Tenders and Selection of Construction Services in Klungkung Regency

2026-06-29T02:56:04+00:00

The high complexity and uncertainty in the pre-contract stage of construction service procurement through tenders and selection processes create various risks that may cause work delays, cost overruns, decreased quality of construction outcomes, and even state losses. This study aims to identify risk events, analyze risk agents, and formulate preventive mitigation strategies based on the priority of risk agents to support the implementation of risk management and improve government procurement governance. This study used a mixed-methods approach with an exploratory design through literature reviews, in-depth interviews, brainstorming, and surveys of construction service procurement stakeholders in the Klungkung Regency Government. The data were analyzed using the House of Risk (HOR) model, which includes HOR Phase 1 to determine the priority of risk agents and HOR Phase 2 to formulate the most effective mitigation actions. The study identified 30 risk events and 38 risk agents in the pre-contract stage of construction service procurement. The HOR Phase 1 analysis identified 17 priority risk agents, with the primary cause being the limited competence and capacity of the Commitment-Making Officer (Pejabat Pembuat Komitmen; PPK) in preparing procurement preparation documents. HOR Phase 2 identified 37 preventive actions prioritized based on the effectiveness-to-difficulty ratio. The top-priority action was requiring Commitment-Making Officers to participate in procurement competency training and certification. Improving human resource competence, strengthening document review and supervision, developing standards and standard operating procedures (SOPs), and optimizing internal controls were proven effective in minimizing risks and supporting effective, transparent, and accountable construction service procurement.

The Influence of Supervisors’ Communication Style, Empathy, and Support on Employee Loyalty, Mediated by Emotional Intelligence Management: A PLS-SEM Analysis

2026-06-29T02:56:41+00:00

Employee loyalty is a crucial factor in supporting organizational sustainability and effectiveness. However, various studies have shown that loyalty is influenced not only by structural factors but also by the quality of relationships between supervisors and subordinates. This study aimed to analyze the influence of supervisors’ communication style, empathy, and support on employee loyalty through emotional intelligence management as a mediating variable. The study was grounded in Social Exchange Theory and Organizational Support Theory, which explain that the quality of social interactions in the workplace can shape employees’ positive attitudes and behaviors toward the organization. This study used a quantitative approach with a survey method involving 205 employees. The sampling technique was purposive sampling, while the data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results showed that supervisors’ communication style had a positive and significant effect on employees’ emotional intelligence management (? = 0.195; p < 0.05). Conversely, supervisors’ empathy and support did not significantly influence emotional intelligence management. In addition, emotional intelligence management did not significantly influence employee loyalty and was unable to mediate the relationship between supervisors’ communication style, empathy, or support and employee loyalty. These findings indicate that supervisors’ communication plays an important role in shaping employees’ emotional management abilities, but employee loyalty is a more complex construct influenced by other factors outside the research model. This study contributes to the development of organizational communication studies by demonstrating that the effectiveness of supervisors’ communication is more relevant to developing employees’ psychological aspects than to directly forming loyalty. These findings also provide opportunities for further research to explore other factors that contribute to increasing employee loyalty.

Interoperability Evaluation of BIM Data Transfer from Autodesk Revit to Robot Structural Analysis

2026-06-29T02:56:19+00:00

The implementation of Building Information Modeling (BIM) in the construction industry demands efficient information integration across different disciplines. The integration between structural models and finite element models (BIM-to-FEM) has become crucial for data integration in structural analysis and modeling. The workflow from modeling to integration has a significant impact on the quality of the model output. This study aims to evaluate the level of interoperability in one-way data exchange from Autodesk Revit to Autodesk Robot Structural Analysis Professional (RSA) using the native API (Application Programming Interface) integration method. Testing was conducted through a case study involving the modeling of a multistory reinforced concrete building, with test parameters encompassing geometric consistency, material and section properties, structural connectivity, loading information, boundary conditions, and data loss. The evaluation results indicate that all data exchange indicators were fundamentally transferred successfully, achieving a 100% parameter accuracy rate. Nevertheless, this workflow does not run fully automatically and still requires significant manual adjustments and rework related to structural engineering logic. This study formulates standardized preprocessing steps to minimize misinterpretation errors before structural analysis computation is executed.